Topic: VEDIT for Microsoft Vista (1 of 30), Read 137 times
Conf: Installation, Configuration
From: Ted Green
Date: Monday, February 12, 2007 03:05 PM

Has anyone tried and/or encountered any problems with VEDIT 6.15 under MS Vista? I have received one report of file-close problems.

Ted.

 


Topic: VEDIT for Microsoft Vista (2 of 30), Read 108 times
Conf: Installation, Configuration
From: Rich Hureau
Date: Friday, April 13, 2007 10:19 AM

I do not have Vista myself, but I can tell you of a problem
Vedit will have with Vista - its Help file will no longer
work. Microsoft has dropped support for .hlp Help files in Vista.
To fix it, users must download the winhelp32.exe themselves from the Microsoft
website. Read about it here:

http://www.microsoft.com/downloads/details.aspx?familyid=6ebcfad9-d3f5-4365-8070-334cd175d4bb&displaylang=en

Sorry if you already know about this.

 


Topic: Re: VEDIT for Microsoft Vista (3 of 30), Read 115 times
Conf: Installation, Configuration
From: Ted Green
Date: Friday, April 13, 2007 11:35 AM

At 10:17 AM 4/13/2007, you wrote:
>From: "Rich Hureau"
>
>I do not have Vista myself, but I can tell you of a problem Vedit will have with Vista - its Help file will no longer work. Microsoft has dropped support for .hlp Help files in Vista. To fix it, users must download the winhelp32.exe themselves from the Microsoft website. Read about it here:
>
>http://www.microsoft.com/downloads/details.aspx?familyid=6ebcfad9-d3f5-4365-8070-334cd175d4bb&displaylang=en
>
>Sorry if you already know about this.

I did know about this, but did not know that downloading the winhelp32.exe file would solve it. Perhaps I will simply include that file in the installation.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (4 of 30), Read 122 times
Conf: Installation, Configuration
From: Rich Hureau
Date: Saturday, April 14, 2007 07:41 AM

I guess you can do it, but Microsoft does say it is prohibited:

"Also, third-party programs that include .hlp files are prohibited from redistributing the Windows Help program together with their products."

This is taken from here:
http://support.microsoft.com/kb/917607

They are being their usual friendly selves!

 


Topic: Re: VEDIT for Microsoft Vista (5 of 30), Read 132 times
Conf: Installation, Configuration
From: Ted Green
Date: Saturday, April 14, 2007 11:14 PM

At 07:57 AM 4/14/2007, you wrote:
>From: "Rich Hureau"
>
>I guess you can do it, but Microsoft does say it is prohibited:
>
>"Also, third-party programs that include .hlp files are prohibited from redistributing the Windows Help program together with their products."
>
>This is taken from here:
>http://support.microsoft.com/kb/917607
>
>They are being their usual friendly selves!

Thank you for the additional info.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (6 of 30), Read 122 times
Conf: Installation, Configuration
From: Pauli Lindgren
Date: Wednesday, May 02, 2007 12:15 PM

On 4/14/2007 7:41:34 AM, Rich Hureau wrote:
>I guess you can do it, but
>Microsoft does say it is prohibited:
>
>"Also, third-party programs that include .hlp files are
>prohibited from redistributing the Windows Help program
>together with their products."

However, Microsoft HTML Help SDK can convert .hlp projects into HTML Help projects automatically. So, converting the existing Vedit help into HTML Help should be a piece of cake.

You can download HTML Help SDK free from Microsoft:
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/htmlhelp/html/vsconHH1Start.asp

I downloaded it recently and have tried it a bit. It seems to be quite easy to use if you know how to write HTML.
I have not tried the automatic conversion, however, since I do not have any .hlp project files.

--
Pauli

 


Topic: Re: VEDIT for Microsoft Vista (7 of 30), Read 136 times
Conf: Installation, Configuration
From: Rich Hureau
Date: Saturday, May 05, 2007 10:54 AM

>So, converting
>the existing Vedit help into HTML Help
>should be a piece of cake.

Converting the help files may not be all that difficult, but the technique required to INVOKE the help info from within a program (e.g. context sensitive help; Help button on a dialog box, etc) is totally different. So not only do you have to change your header files, but you even have to change the way you call the help system and what info you send on each call. I haven't done it yet for a freeware program I wrote and distribute, but it is going to be a fair amount of work.

 


Topic: VEDIT for Microsoft Vista (8 of 30), Read 83 times, 1 File Attachment
Conf: Installation, Configuration
From: Adam Davey
Date: Wednesday, October 24, 2007 07:59 PM

We have been running the latest version of vedit on a machine running Vista ("ultimate", 32 bit) since April, 2007.
It runs fine, then occasionally (after a month or so) it will start exiting non-gracefully. It exits OK, but we get an error message from Vista asking us to close the program because "it has stopped working."
Once this issue occurs, it is repeated every time vedit is closed.

Reinstalling vedit fixes the problem - Until it reoccurs a month or so later.

Until an alternative solution is found, I expect we will have to regularly reinstall vedit, to get around this issue.

 
VEdit Exit - Windows Vista Error

 


Topic: Re: VEDIT for Microsoft Vista (9 of 30), Read 87 times
Conf: Installation, Configuration
From: Ted Green
Date: Wednesday, October 24, 2007 11:54 PM

At 07:58 PM 10/24/2007, you wrote:
>From: "Adam Davey"
>
>We have been running the latest version of vedit on a machine running Vista ("ultimate", 32 bit) since April, 2007.
>It runs fine, then occasionally (after a month or so) it will start exiting non-gracefully (windows reports that the process has stopped working correctly and tries to send an error report). Once it starts, the issue is repeated every time vedit is closed.
>Reinstalling vedit fixes the problem - Until it reoccurs a month or so later.
>Until an alternative solution is found, I expect we will have to regularly reinstall vedit, to get around this issue.

Please send me the vedit.ini file when the problem occurs.
As a work-around save an early vedit.ini file and then only restore the saved vedit.ini when VEDIT starts crashing.

By sending me the non-working vedit.ini file we should be able to replicate the problem and fix it.

Thanks.

Ted.

 


Topic: VEDIT for Microsoft Vista (10 of 30), Read 83 times
Conf: Installation, Configuration
From: Pauli Lindgren
Date: Friday, October 26, 2007 09:04 AM

On 2/12/2007 3:05:30 PM, Ted Green wrote:
>Has anyone tried and/or encountered any problems with
>VEDIT 6.15 under MS Vista? I have received one report of
>file-close problems.

I have tried Vedit 6.15 a bit with Windows Vista Home Premium on Packard Bell laptop computer.

One problem was immediately noticed:
Pressing Alt-key combination does not open a menu.
For example Alt-F does not open the file menu but instead inserts f in the file.

Pressing and releasing Alt and then pressing F does open the file menu.

Other Alt-key combinations (that do not access menus) do work OK.

In addition to that, Help does not work, as mentioned earlier.

--
Pauli

 


Topic: Re: VEDIT for Microsoft Vista (11 of 30), Read 89 times
Conf: Installation, Configuration
From: Christian Ziemski
Date: Friday, October 26, 2007 02:44 PM

on 26.10.2007 15:05 vtech-install-config Listmanager wrote:
> From: "Pauli Lindgren"
>
> On 2/12/2007 3:05:30 PM, Ted Green wrote:
>> Has anyone tried and/or encountered any problems with
>> VEDIT 6.15 under MS Vista? I have received one report of
>> file-close problems.
>
> I have tried Vedit 6.15 a bit with Windows Vista Home Premium on Packard Bell laptop computer.
>
> One problem was immediately noticed:
> Pressing Alt-key combination does not open a menu.
> For example Alt-F does not open the file menu but instead inserts f in the file.
>
> Pressing and releasing Alt and then pressing F does open the file menu.

That effect can happen with Vedit under Windows XP too.
Very rare and not reproducable.


Christian

 


Topic: Re: VEDIT for Microsoft Vista (12 of 30), Read 96 times
Conf: Installation, Configuration
From: Ted Green
Date: Friday, October 26, 2007 02:53 PM

At 10:12 AM 10/26/2007, you wrote:
>From: "Christian Ziemski"
>
>on 26.10.2007 15:05 vtech-install-config Listmanager wrote:
>> From: "Pauli Lindgren"
>>
>> On 2/12/2007 3:05:30 PM, Ted Green wrote:
>>> Has anyone tried and/or encountered any problems with
>>> VEDIT 6.15 under MS Vista? I have received one report of
>>> file-close problems.
>>
>> I have tried Vedit 6.15 a bit with Windows Vista Home Premium on Packard Bell laptop computer.
>>
>> One problem was immediately noticed:
>> Pressing Alt-key combination does not open a menu.
>> For example Alt-F does not open the file menu but instead inserts f in the file.
>>
>> Pressing and releasing Alt and then pressing F does open the file menu.
>
>That effect can happen with Vedit under Windows XP too.
>Very rarely and not reproducable.

VEDIT does much of its own keyboard handling instead of using Window's built-in keyboard support. That is probably causing problems in Vista.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (13 of 30), Read 76 times
Conf: Installation, Configuration
From: Andy Thatai
Date: Tuesday, November 04, 2008 12:37 AM

Is there any resolution to this issue? I'm running Windows vista ultimate and it has been crashing on me each time I run it.

This is what the application event log reported...

Faulting application vpw64.exe, version 6.15.2.0, time stamp 0x47b1cc1b, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id 0x1124, application start time 0x01c93e3e8352d559.

Any input is greatly appreciated.

Thanks

 


Topic: Re: VEDIT for Microsoft Vista (16 of 30), Read 74 times
Conf: Installation, Configuration
From: Ted Green
Date: Tuesday, November 11, 2008 03:42 PM

At 01:00 AM 11/4/2008, you wrote:
>From: "Andy Thatai"
>
>Is there any resolution to this issue? I'm running Windows vista ultimate and it has been crashing on me each time I run it.
>
>This is what the application event log reported...
>
>Faulting application vpw64.exe, version 6.15.2.0, time stamp 0x47b1cc1b, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id 0x1124, application start time 0x01c93e3e8352d559.

I have been trying to replicate this error, but cannot, using:

Vista Home Premium with SP1
VEDIT Pro64, version 6.15.2
Misc files up to 250 megs

How large are the files you are editing?
Does it crash with a small file?
Is the file local or on a network?
Exactly what version of Vista are you using? 32 bit or 64 bit? SP1?
Exactly what version of VEDIT are you using?

Ted.

 


Topic: VEDIT for Microsoft Vista (14 of 30), Read 67 times
Conf: Installation, Configuration
From: Pauli Lindgren
Date: Monday, November 10, 2008 03:53 AM

On 10/26/2007 9:04:29 AM, Pauli Lindgren wrote:
>
>One problem was immediately noticed:
>Pressing Alt-key combination does not
>open a menu.
>For example Alt-F does not open the file
>menu but instead inserts f in the file.
>
>Pressing and releasing Alt and then
>pressing F does open the file menu.
>
>Other Alt-key combinations (that do not
>access menus) do work OK.

I mentioned above that other Alt key combinations work OK.
But it seems that that is not quite true.
Some Alt key combinations do work, but if an Alt key combination is used as shortcut to a menu item, it does not work. Instead it ignores the Alt key and inserts the letters in the document.

I have only tested (briefly) with the original Vista but not with SP1.

--
Pauli

 


Topic: Re: VEDIT for Microsoft Vista (15 of 30), Read 71 times
Conf: Installation, Configuration
From: Ted Green
Date: Tuesday, November 11, 2008 03:14 PM

At 04:21 AM 11/10/2008, you wrote:
>I mentioned above that other Alt key combinations work OK.
>But it seems that that is not quite true.
>Some Alt key combinations do work, but if an Alt key combination is used as shortcut to a menu item, it does not work. Instead it ignores the Alt key and inserts the letters in the document.
>
>I have only tested (briefly) with the original Vista but not with SP1.

I can (unfortunately) confirm that this problem exists with Vista-SP1.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (17 of 30), Read 52 times
Conf: Installation, Configuration
From: Rich Hureau
Date: Sunday, June 28, 2009 07:01 PM

This problem with alt + key to call up a menu item with Vista - any idea when/if this will be resolved. I just installed on a Vista 64-bit system, and the inability to use alt-f to bring up the file menu is VERY bothersome. Occasionally I'll remember to tap AND RELEASE the alt key first before pressing the 'f', but usually I forget (because practically every other program I use uses alt-f to initiate the File menu). This is SUCH a commonly used technique to save a file, I sure would appreciate a fix or a workaround.

 


Topic: Re: VEDIT for Microsoft Vista (18 of 30), Read 58 times
Conf: Installation, Configuration
From: Ted Green
Date: Tuesday, June 30, 2009 11:02 AM

At 07:02 PM 6/28/2009, you wrote:
>From: "Rich Hureau"
>
>This problem with alt + key to call up a menu item with Vista - any idea when/if this will be resolved. I just installed on a Vista 64-bit system, and the inability to use alt-f to bring up the file menu is VERY bothersome. Occasionally I'll remember to tap AND RELEASE the alt key first before pressing the 'f', but usually I forget (because practically every other program I use uses alt-f to initiate the File menu). This is SUCH a commonly used technique to save a file, I sure would appreciate a fix or a workaround.

I am well aware of this problem. I am working daily on VEDIT again now, but several issues make this problem very difficult to solve:

1. This problem is related to our decision to write our own keyboard device
driver within VEDIT. This decision was partly due to Windows 3.1's limited
keyboard support, which would have excluded some popular VEDIT features
available in the DOS version.

2. This tricky code was written by Tom Burt over 10 years ago and he is retired now.

3. Tricky keyboard handling code is best debugged with a debugger such as SoftIce.
(SoftIce is almost like an OS in which Windows runs; it was used by nearly
everyone writing device drivers up through Win2K.)
Unfortunately, SoftIce is no longer supported and does not work with Vista.

4. I am not confident that this can be debugged within Visual Studio.

Since Win2K and later have much more comprehensive keyboard support (than Win 3.1), the correct solution is to rewrite VEDIT's keyboard handling to simply use the API. I will try to first debug the existing code, but it may require the rewrite to solve this.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (19 of 30), Read 56 times
Conf: Installation, Configuration
From: Pauli Lindgren
Date: Wednesday, July 01, 2009 07:36 AM

On 6/30/2009 11:02:57 AM, Ted Green wrote:
>
>Since Win2K and later have
>much more comprehensive
>keyboard support (than Win
>3.1), the correct solution is
>to rewrite VEDIT's keyboard
>handling to simply use the
>API. I will try to first debug
>the existing code, but it may
>require the rewrite to solve
>this.

Ted, if you are going to work with the keyboard driver, maybe you could see if it would be possible to better support non-US keyboards?

For example, Finnish keyboard has keys for Ä, Ö, Å and §. These keys can not be configured for Ctrl or Alt key combinations.

On the other hand, some keys in US keyboard (for example \, /, [, ]) are not available in Finnish keyboard since those characters are entered with Shift or AltGr key combinations.

This means that there are fewer key combinations available with non-US keyboard. Some of the key combinations in the default keyboard layout can not be entered, so it is necessary to find some new key combination for them. It would help if the keyboard driver would allow key combinations such as Alt-Ä

Another problem is that key combinations are defined and displayed according to US keyboard (in menus, .key files etc.). For example, if vedit.key has an operation assigned to key Ctrl-\, that operation is executed by pressing Ctrl-<. However, in menu, the key is displayed as Ctrl-\.

--
Pauli

 


Topic: Re: VEDIT for Microsoft Vista (20 of 30), Read 55 times
Conf: Installation, Configuration
From: Ted Green
Date: Wednesday, July 01, 2009 10:24 AM

At 07:37 AM 7/1/2009, vtech-install-config Listmanager wrote:
>From: "Pauli Lindgren"
>
>Ted, if you are going to work with the keyboard driver, maybe you could see if it would be possible to better support non-US keyboards?

Much of this is done with lookup tables that translate scan codes to characters. When I start working on that, I will send you the tables, and perhaps you can suggest some changes.

>Another problem is that key combinations are defined and displayed according to US keyboard (in menus, .key files etc.). For example, if vedit.key has an operation assigned to key Ctrl-\, that operation is executed by pressing Ctrl-<. However, in menu, the key is displayed as Ctrl-\.

This would require a new loadable table and tables for various keyboard. Not impossible, but a low priority right now.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (21 of 30), Read 53 times
Conf: Installation, Configuration
From: Christian Ziemski
Date: Wednesday, July 01, 2009 12:35 PM

On 01.07.2009 16:25 in vtech-install-config Ted Green wrote:
>
> At 07:37 AM 7/1/2009, in vtech-install-config Pauli Lindgren wrote:
>>
>> Ted, if you are going to work with the keyboard driver,
> maybe you could see if it would be possible to better
> support non-US keyboards?
>
> Much of this is done with lookup tables that translate
> scan codes to characters. When I start working on that,
> I will send you the tables, and perhaps you can suggest
> some changes.

Ted:

Please set me on CC: because German keyboards have the same problems...


Christian

 


Topic: Re: VEDIT for Microsoft Vista (22 of 30), Read 49 times
Conf: Installation, Configuration
From: Rich Hureau
Date: Friday, July 03, 2009 07:53 AM

On 6/30/2009 11:02:57 AM, Ted Green wrote:
>I am well aware of this
>problem. I am working daily on
>VEDIT again now, but several
>issues make this problem very
>difficult to solve:
Thanks for the feedback, Ted. It does sound like a difficult thing to fix. The good news is that if I manage to get used to alt-release-f (which I am trying to learn), I won't have to untrain myself later, since everything seems to allow that alternative.

 


Topic: Re: VEDIT for Microsoft Vista (23 of 30), Read 49 times
Conf: Installation, Configuration
From: Ted Green
Date: Friday, July 03, 2009 10:20 AM

At 07:53 AM 7/3/2009, vtech-install-config Listmanager wrote:
>From: "Rich Hureau"
>
>On 6/30/2009 11:02:57 AM, Ted Green wrote:
>>I am well aware of this
>>problem. I am working daily on
>>VEDIT again now, but several
>>issues make this problem very
>>difficult to solve:
>Thanks for the feedback, Ted. It does sound like a difficult thing to fix. The good news is that if I manage to get used to alt-release-f (which I am trying to learn), I won't have to untrain myself later, since everything seems to allow that alternative.

One of my programmers that is now using Windows 7 noticed that this problem (and others) goes away if he disables "User Account Control". Very strange - but useful info when I start debugging this. Not yet sure if this fixes Vista too.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (24 of 30), Read 49 times
Conf: Installation, Configuration
From: Christian Ziemski
Date: Friday, July 03, 2009 11:15 AM

On 03.07.2009 16:21 vtech-install-config Listmanager wrote:
> From: "Ted Green"
>
> One of my programmers that is now using Windows 7 noticed that
> this problem (and others) goes away if he disables
> "User Account Control". Very strange - but useful info
> when I start debugging this. Not yet sure if this fixes Vista too.

(Reminder:)
That Alt-key problem occurs on Windows XP too. Often, but not always.

Christian

 


Topic: Re: VEDIT for Microsoft Vista (26 of 30), Read 51 times
Conf: Installation, Configuration
From: Ted Green
Date: Monday, July 06, 2009 11:52 AM

At 11:16 AM 7/3/2009, vtech-install-config Listmanager wrote:
>From: "Christian Ziemski"
>(Reminder:)
>That Alt-key problem occurs on Windows XP too. Often, but not always.

Yes, I am well aware of that, as it sometimes happens to me too.

Also, thank you for the feedback that the Date() command works for you.

Ted.

 


Topic: Re: VEDIT for Microsoft Vista (29 of 30), Read 30 times
Conf: Installation, Configuration
From: Pauli Lindgren
Date: Friday, September 25, 2009 04:16 AM

On 7/3/2009 11:15:26 AM, Christian Ziemski wrote:
>
>(Reminder:)
>That Alt-key problem occurs on Windows
>XP too. Often, but not always.

It looks like now (after recent update) Windows XP has the same problem. All the time, not just occasionally.

A few days ago, I re-installed Window XP Pro on my work computer. (Actually, the whole hard disk was wiped clean and a new image installed.)
After installing Vedit (the latest version), I noticed that the Alt-key combinations do not work anymore.

For example, if I press Alt-F, the File menu does not open. Instead, a capital F is inserted at cursor location and then Vedit window turns inactive.
When I click on Vedit window to activate it, a block is highlighted at that location (as what double-click normally does).

In fact, the problem seems to be that it is not possible to open a menu using keyboard shortcuts.

For example, if F12 is configured to perform "Tools" -> "C Function select", it does not work.
Instead, capital F is inserted in the buffer and Vedit window becomes inactive.
When I click on Vedit window to activate it, capital U is inserted at the clicked position.

Similarly, if I press Shift-F5 (Tools -> Compile), capital C is inserted in edit buffer and Vedit window becomes inactive.
When I click on Vedit window to activate it, capital T is inserted at the clicked position.

Some key combinations do work, however. For example key combination Shift-F2 (Search -> Search block/word) works.

These problems make Vedit quite un-usable on my work computer.

--
Pauli

 


Topic: Re: VEDIT for Microsoft Vista (30 of 30), Read 32 times
Conf: Installation, Configuration
From: Fritz Heberlein
Date: Friday, September 25, 2009 04:25 AM


>
>
> It looks like now (after recent update) Windows XP has the same
> problem. All the time, not just occasionally.
>
Here (Win XP, SP3) it occurs occasionally. Not very amusing.

Fritz

 


Topic: Re: VEDIT for Microsoft Vista (25 of 30), Read 55 times
Conf: Installation, Configuration
From: Rich Hureau
Date: Sunday, July 05, 2009 08:57 AM

On 7/3/2009 10:20:48 AM, Ted Green wrote:
>One of my programmers that is now using
>Windows 7 noticed that this problem (and
>others) goes away if he disables "User
>Account Control".
I attempted to give this a try under Vista, but I only have one User Account set up (for myself, as Administrator), and I don't think you can remove the administrator account. Or maybe I'm not understanding what this would entail. Can you give me more specifics so I can try it?

Thanks!

 


Topic: Re: VEDIT for Microsoft Vista (27 of 30), Read 54 times
Conf: Installation, Configuration
From: Tony Taylor
Date: Monday, July 06, 2009 03:07 PM

Hi Rich;

Before disabling the UAC, it's important to note why Windows created the UAC. Despite logging in as an Administrator, the admin account is treated as a standard user account with the ability to make system changes through verification.

In XP, users logged into an admin account provides the ability for malicious software to install itself into core OS files.

The UAC is meant to prevent such occurrences.

More information concerning this:
http://technet.microsoft.com/en-us/library/cc709691(WS.10).aspx#BKMK_S2

The UAC can be disabled through Windows Control Panel (per the above URL):

To turn off UAC:
1. Click Start, and then click Control Panel.
2. In Control Panel, click User Accounts.
3. In the User Accounts window, click User Accounts.
4. In the User Accounts tasks window, click Turn User Account Control on or off.
5. If UAC is currently configured in Admin Approval Mode, the User Account Control message appears. Click Continue.
6. Clear the Use User Account Control (UAC) to help protect your computer check box, and then click OK.
7. Click Restart Now to apply the change right away, or click Restart Later and close the User Accounts tasks window.


In the above URL, there is a section that states that it's possible to turn off the UAC for a single program. For some reason, doing so DOES NOT relieve the Vista issues previously noted. Disabling the UAC altogether DOES relieve the Vista issues previously noted.

-Tony

 


Topic: Re: VEDIT for Microsoft Vista (28 of 30), Read 60 times
Conf: Installation, Configuration
From: Rich Hureau
Date: Monday, July 06, 2009 07:50 PM

On 7/6/2009 3:07:55 PM, Tony Taylor wrote:
>In XP, users logged into an
>admin account provides the
>ability for malicious software
>to install itself into core OS
>files.
>
>The UAC is meant to prevent
>such occurrences.
Thanks for the info, Tony. Based on it, I think I'll not try it out, seeing as how it appears to be a security enhancement. I'll learn to use alt-release-f instead!

Hopefully the clue will help in debugging Vedit, although it wouldn't help me - such OS internals are way beyond my techie ability. Good luck!